FAQ'S - Frequently Asked Questions?
Q.01 Is our service free?
Ans: the answer to this question is a big yes. We give our service free of any charges.
Q.02 How do we work?
Ans: We take your data, try to find a doctor, and send them your data to book an appointment for you.
Q.03 Do we provide ambulance service?
Ans: Yes, we do provide ambulance service 24 hours a day and 07 days a week.
Q.04 Which city we are currently serving in?
Ans: We are currently serving in Lucknow, up.
Q.05 In what specialties do we have doctors?
Ans: Our platform delivers doctors of various specialties in Lucknow, like:
Plastic Surgeon, Dermatologist , ENT Specialist, General Physician, Psychologist, Geriatric Physician, General Surgeon, Gynecologist and Obstetrician, Endocrinologist, Gastroenterologist, Nephrologist, Neurologist, Neurosurgeon, Oncologist, Urologist, Orthopedic Surgeon, Pathologist, Psychiatrist, Radiologist, Pulmonologist, Dental surgeon, Ophthalmologist, Pediatrician, Physiotherapy, Neuropsychiatry, Sexologist, Laparoscopic Surgeon, Homeopathy, Ayurved, Dentist, Cosmetic Surgeon, IVF Specialist, Gastro Surgeon, Cosmetic Dentist, Oral and Maxillofacial Surgeon, Bariatric Surgeon, Cardiac Surgeon, Cosmetologist, Diabetologist, Dietitian and Nutrition, Epidemiologist, HIV Specialist, Critical Care Specialist, Orthodontist, Periodontist, Rheumatologist, Oncology Surgeon, Eye Surgeon.
Q.06 What services do we provide?
Ans: Ambulance service
We provide ambulance service for emergencies. Our ambulance service is active 24 hours a day and 7 days a week.
1. Free service for patients
Our platform has many things to offer and one of the best things is that we give you free service. Even a coin will not be required for using our service.
2. Healthcare at home
Are you one of those patients who prefer to be at home rather than in some hospital? We got your back there as well because we offer healthcare at-home services like Dialysis.
I. We provide free services to the patients.
II. Give you the best doctor according to the data you provide.
III. If any problem occurs with our suggested doctors we will hear you.
3.Home service is also available for people who want their treatment in their comfort area.
I. For our second-time users, we shower our love and appreciation in the form of offers and discounts.
II. We are available for emergencies as well.
III. We provide ambulance services too.
Q 08. Is your data safe with us?
Ans: The answer to this question can not be more of a yes. Your data is completely safe with us. We do not sell your data to any third party. You can completely trust us with your data.
Q 09. How much time will we take to book your appointment?
Ans: We will take mostly 15-20 minutes.
Q 10. How much time will we take to resolve your query?
We do not believe in keeping you waiting for long. We will reply and resolve your issues within a day.
Q 11. How many doctors do we have in every specialty?
Ans. We want to keep our options more so that we can find the best doctor for you. To meet everyone’s expectations and needs we keep 05 to 10 doctors in every specialty.
Q 12. Do we have customer support?
Ans: Yes we do have customer support. We will hear all about your problem either related to us or related to the doctor, and we will solve it. We will respond to you immediately and try to resolve it within a day.
Q13 Time when we are active.
Ans: We are active 24\7. We provide emergency service, in both daylight and moonlight. We work under all conditions to provide you with the service you deserve. As they say,” we will always be there for you”.
Q14. What happens when someone wants to revisit a doctor from our site?
Ans: We have a special discount for those who use our site again. We thank them for trusting us in their critical condition in the form of discounts and offers.
Q15. How do we choose the best doctor for you?
Ans: First of all we only keep doctors with the best experience on our site. Second of all when it comes to choosing the best doctor for you we choose the doctor from the data you give.
Q.16 Is this site trusted?
Ans: This site is surely trusted. Trusted by millions of people.